Returns & Exchanges

We want you to be completely satisfied with your Dermalogica purchase, which is why we offer a 30-day money-back guarantee on all products. If you are not happy with your results, simply return the item for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Products

  Securely pack the items in their original packaging, attach the prepaid label, and drop the parcel at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.