Frequently Asked Questions
Everything you need to know about your skin health journey.
How do I know which Dermalogica products are right for my skin?
We recommend using our online Face Mapping tool or visiting a professional skin therapist for a personalized skin analysis to determine your unique needs.
Are Dermalogica products cruelty-free and vegan?
Yes, Dermalogica is recognized as cruelty-free by PETA and Leaping Bunny. The majority of our products are also vegan, with any exceptions clearly labeled.
What is your return policy for opened products?
We offer a 100% money-back guarantee. If you are not satisfied with a product for any reason, you can return it within 30 days of purchase for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your products sooner.
Do Dermalogica products contain artificial fragrances or colors?
No, our formulas are free from artificial fragrances and colors, as well as parabens and SD alcohol, to ensure optimal skin health without irritation.
Can I track my order once it has been placed?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.